Talking Transports: Parcel-Delivery Market Continues to Evolve
Technology enhancements, Amazon.com and a growing roster of carriers are reshaping the US parcel market. At the PARCEL Forum 2026 conference, a panel moderated by Bloomberg Intelligence’s Lee Klaskow, Gartner’s...
By Aditya Somani · Bloomberg
Technology enhancements, Amazon.com and a growing roster of carriers are reshaping the US parcel market. At the PARCEL Forum 2026 conference, a panel moderated by Bloomberg Intelligence’s Lee Klaskow, Gartner’s Chris Kina, Deloitte’s Joanne Strong and Pharand Advisors CEO Andre Pharand discussed how AI and dynamic routing are shifting competitive advantage away from physical networks alone. Shippers increasingly use multiple carriers to balance cost, service and reliability, with Gartner noting