Customer died after triple zero call didn’t work on Samsung phone, TPG says

By Josh Taylor Technology reporter · The Guardian World

Early investigations suggest device was using software incompatible with emergency calls on TPG network Follow our Australia news live blog for latest updates Get our breaking news email , free app or daily news podcast TPG - the parent company of Vodafone - has said a Lebara customer who tried to dial triple zero on an incompatible Samsung device could not make the call and subsequently died. TPG said in a statement to the ASX that it was informed of the incident, which took place on 13 November, at 5.22pm yesterday following advice from NSW Ambulance. Galaxy A7 (2017) Galaxy A5 2017 Galaxy J1 2016 Galaxy J3 2016 Galaxy J5 2017 Galaxy Note 5 Galaxy S6 Galaxy S6 Edge Galaxy S6 Edge+ Galaxy S7 Galaxy S7 Edge Continue reading...